Engage businesses and customers seamlessly

Cut TCO. Unleash the power of AI.

Business automation| AI-powered resolutions| 360° insights | Omnichannel experience
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The data tells the story

Cut resolution time & take a proactive business approach

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99% of sales performance targets achieved

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99.9% work accuracy

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90% customer retention rate

Transform your customer experience with

dtWorks

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Gaurav Shrotriya

Vice President, Sales
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Realizing the promise of superior customer experience platform with an AI-powered adaptive approach is, in nutshell, what dtWorks means to its customers.

Explore our case studies

Optimizing resource utilization and improving customer satisfaction with CRM and billing integration solutions.

Optimizing Resource Utilization, Improving Customer Satisfaction

How an IT solutions company optimized its CRM system and prevented revenue leakage with Billing 360.

Deep dive into our insights

An image of a woman using different CX channels on a laptop suggesting an omnichannel customer experience.

Leveraging Omnichannel Strategy for Seamless Customer Experience

Imagine a consumer engaging with your brand seamlessly across social media, email, and in-store interactions without ever having to repeat themselves.

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Improving hospitality enterprises service quality with the help of customer experience management tools.

Serving Excellence: Addressing Service Quality in Hospitality Through CXM

Achieving customer satisfaction and loyalty in the hospitality industry is all about maintaining consistent service quality.

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Improving patient experience with digital transformation.

The Digital Transformation of Patient Experience:From Admission to Discharge

For a long time, anyone seeking healthcare services was simply considered a patient. With technology, our needs have matured.

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